I’m so chalk full of email pointers that I thought that I’d share some more. Incidentally, not all of these are as relatable to the new forms of internet communication as my last list (e.g., the idea of “read receipts” doesn’t quite make sense in something like Facebook… though they might surprise me one day with another one of their privacy-challenged new features). And so, here’s another list of email DON’Ts: (more…)

My last few posts have been very instructional and aimed at a very specific audience, so let’s take a look at something from which we all could benefit. Being that it’s Friday and a beautiful day outside (hopefully your weather is gorgeous, too), let’s all roll up our sleeves, unbutton that top button, and enjoy a topic that’s both obvious and often overlooked at the same time. It’s time… to talk about email etiquette. (more…)